jlll Privacy Policy —
Your data is fully protected

Jlll collects certain personal information to create and manage your account and to improve our services. This information is gathered directly from you and from how you use our platform.

Below is a detailed breakdown of the types of information jlll collects:

Jlll uses the information it collects solely for specific, legitimate purposes. A core principle of our privacy policy is that your data will never be used beyond what is necessary.

• Account Management: To create your account, keep it active, and ensure its security.
• Service Delivery: To provide games, betting, casino, and other platform features.
• Payment Processing: To process deposits and withdrawals accurately.
• KYC Verification: To meet legal obligations and prevent fraud.
• Customer Support: To respond to your queries and complaints and to provide support.
• Service Improvement: To enhance the user experience and improve overall platform quality.
• Fraud Prevention: To detect unusual activity and protect all users.
• Bonuses & Promotions: To send you relevant offers and bonuses (subject to your consent).

Jlll never sells your data to third parties for commercial purposes. This is a non-negotiable part of our privacy policy.

Jlll respects your privacy. However, there are specific circumstances where sharing your information may be necessary. This is done only in the following cases:

• Payment Providers: Solely to process transactions with payment service providers such as Mobile Banking, Nagad, and Rocket.
• Legal Obligations: When required by legal directive from the Bangladesh government or law enforcement authorities.
• KYC Service Provider: With authorized third parties for identity verification purposes.
• Fraud Prevention Agencies: With the relevant authorities to report suspicious activity.
• Platform Acquisition: In the event of a change in jlll's ownership, the new authority will also be required to comply with this Privacy Policy.

The jlll website and app use cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions properly.

• Essential Cookies: These are required to maintain your login session and ensure security — the platform cannot function without them.
• Performance Cookies: To analyze time spent on each page and improve our services accordingly.
• Preference Cookies: To remember your language, theme, or game preferences.
• Marketing Cookies: To show relevant bonuses and offers — these can be opted out of at any time.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may affect certain features on jlll.

Jlll uses industry-leading technology to protect your data. Our security measures are multi-layered and continuously updated.

• 256-Bit SSL Encryption: All data transmissions are fully encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall Protection: Advanced firewall protection against cyber attacks and unauthorized access.
• Regular Security Audits: Regular audits conducted by third-party security experts.
• Restricted Access Controls: Only authorized personnel have access to specific data.
• Data Backup: Regular backups are maintained at secure locations.

Under jlll's Privacy Policy, you have full rights over your own data. You may exercise any of the following rights at any time:

• Right to Access: You can request to see what information jlll holds about you.
• Right to Rectification: You may update any information that is incorrect or out of date.
• Right to Erasure: Under specific conditions, you may request the complete deletion of your data.
• Right to Restrict Processing: You may request that data processing be restricted under certain circumstances.
• Marketing Opt-Out: You can opt out of promotional messages at any time.
• Data Portability: You can request a copy of your data in a standard, portable format.

To exercise any of these rights, contact the jlll support team. We typically respond within 30 business days.

Jlll strictly does not provide services to anyone under the age of 18. In line with our privacy policy, no personal data from minors is ever collected or stored.

• Age verification is mandatory at the time of registration.
• Any account found to belong to a minor is immediately closed and all associated data is permanently deleted.
• If parents have any concerns, they can contact jlll Support — we will act promptly.

The jlll platform may integrate with third-party payment gateways or verification services. These third parties may have their own privacy policies, which are outside of jlll's control.

• Payment gateways (such as Mobile Banking and Nagad) operate under their own security and privacy policies.
• Jlll works only with approved and trusted third-party partners.
• Before accessing any third-party service, you should review their privacy policy.
• Jlll is not responsible for how third parties manage your data.

Jlll may update this privacy policy as needed. Users will be notified of any significant changes via email or platform notification.

• Any updated policy takes effect from the date it is published.
• Continued use of the platform after a new policy is published constitutes your acceptance of the updated terms.
• The date of the latest update will always be displayed at the top of this policy.

This Privacy Policy was last updated in January 2026.

If you have any questions, complaints, or data-related requests regarding this Privacy Policy, please contact the jlll support team. We are always here to help.

• Email: [email protected]
• Response Time: Usually within 24–48 hours.
• Data Deletion Request: Once notified to support, action will be taken within 30 business days.